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COORDINATE MAINTENANCE TASKS IN REAL-TIME WITH FACILITIES MAINTENANCE SOFTWARE

Our facility maintenance software makes property and facility management easier and more efficient.

Workspace Leaders are tasked with creating and maintaining facilities that attract employee talent, promote sustainability and minimize ongoing operational expenses. This cannot be accomplished using cumbersome communication and reporting mechanisms such as email and spreadsheets.

KEY FEATURES

Mobile Ticket Creation

ONLINE OR MOBILE TICKET CREATION

Submit on-line or mobile service requests that take only seconds to fill out.

Customize Work Order Catalog

CUSTOMIZABLE WORK ORDER CATALOG

Design catalog and tickets to reflect your services and your organizational needs.

Easy Ticket Dispatch

EASY TICKET DISPATCH

Manual or automated dispatch / request management to technicians via email and smartphone notification based on location or request type

Preventative Maintenance

PREVENTATIVE MAINTENANCE

Manage on-demand and preventative maintenance or scheduled task lists within a centralized request queue.

Reporting

REPORTING

Robust reporting of activity performance that allows measurement of technician and facility performance over time.

Deliver amazing service with iOFFICE's Service Request app.

Access to the workspace and associated resources needs to be available online so that tenants can easily submit service requests and monitor the status of service delivery from anywhere. Workspace Leaders need a tool to coordinate on-demand requests and manage scheduled or preventative maintenance tasks for ongoing operations.

iOFFICE knows you and your customers work on the go. The facility maintenance software app gives operators and field technicians the ability to receive, update and close requests for facility requests via their smartphone device. New transactions can also be created on the fly. This minimizes time spent manually entering transactional data and allows for real-time updates and reporting on activity, performance and cost.

Your customers, too, can create service requests on the fly. Let your entire workforce download the app and see your customer satisfaction increase.

COMPLETE PORTAL INTEGRATION

The iOFFICE facility maintenance software is also fully integrated with the iOFFICE asset tracking software, so on-demand and preventative maintenance work orders for specific building and office assets can be coordinated and tracked. The iOFFICE facility maintenance software makes service transparent to all stakeholders, allowing requesters to monitor status and management to visualize activity and performance. Workspace Leaders can easily monitor real-time activity and requirements of the operation so that resources can be cost-effectively managed today and into the future.

Facilities Maintenance Software Module

THIS INCLUDES

  • Move Module Integration

    MOVE MODULE INTEGRATION

    Service Request is fully integrated with the Move Module to support tracking and fulfillment of tasks associated with employee and asset moves (2016 completion).

  • Room Reservation Module

    ROOM RESERVATION MODULE INTEGRATION

    Service Request is fully integrated with the Move Module to support tracking and fulfillment of tasks associated with employee and asset moves (2016 completion).

  • Building Automation and Tracking Integration

    ENERGY METERING & BUILDING AUTOMATION INTEGRATION

    iOFFICE interfaces with energy metering and building automation systems to not only provide centralized reporting but to provide actionable metrics.  Key data points or thresholds can be set to trigger service tickets for active asset and facility monitoring to create an energy efficient workspace.

Facilities Maintenance Software Brochure

SERVICE REQUEST BROCHURE

Download our service request brochure and learn how our IWMS.

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Facilities Maintenance Software Tour

WATCH VIDEO

In just a couple of minutes, get a visual feel for how you can coordinate on-demand and preventive maintenance tasks in real-time.

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Facilities Maintenance Software Checklist

DOWNLOAD CHECKLIST

Get the Work Order Workout Checklist and follow along for each week of activities that you should be doing for a healthier work order process.

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REQUEST A DEMO

Facilities Maintenance Software Demo
Schedule a Demo with iOFFICE
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