Understanding how to determine ROI from Space Management Software

by Elizabeth Dukes on December 11, 2013
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An organization’s Return on Investment (ROI) is one of the most critical pieces of information in determining the operating efficiency of a company. This “performance measure” evaluates the effectiveness of an investment or tool, as well as comparing one investment to another. The flexibility of this formula, with regard to the information used for computing and related to investments and goals, makes attention to detail crucial.

It is critical that a strong knowledge of the details entered into this formula, as well as maintaining current records, is present at all times.

Maintaining up to date records, with regard to how your space is utilized is essential for good business practices. Especially considering that space represents the second highest G&A cost next to HR. Your organization is dynamic and ever-changing, so this process will remain constant.

You must maintain the ability to answer an Executive on the spot. Not two days after the fact, when asked questions like “What percentage of office space is utilized?” or “How is it used, by department?”. The business case for utilizing technology is simple math. Undoubtedly, it will require more time to manually keep track of space assignment and utilization, if and when you get around to performing those tasks.

iOffice can provide you with the appropriate technology to enable you access to the data at a moment’s notice, so that you can respond to all queries about your management software with educated, thoughtful answers.

Space Process Detail – Data Updates

Minimum Time – (52 min) Maximum Time* (*regardless of number of updates – (0.5 min)
Traditional Process Time iOffice Process Time
Move completed 0 min Move completed 0 min
Receive email update or spreadsheet of employee moves 0 min Move ticket archived and floor plans updated 0.5 min
Update occupant data on CAD Floor plan (text update) 12 mins No task 0 min
Update occupant data on CAD Floor plan (block method) 40 min No task 0 min

Assumptions:

  • 10 transactions i.e. employee location move, employee cost center or department change, new or exiting employee
  • Manual update of AutoCAD drawing

Space Process Detail – Drawing Updates

Minimum Time (Per Project) Maximum Time*  (Per Project)
Traditional Process Time iOffice Process Time
Update space configuration in AutoCAD per project Update space configuration in AutoCAD per project
    Load new drawing to iOffice 1 min

Assumptions:

  • Utilize AutoCAD

Space Process Detail – Reporting

Minimum Time 11 mins Maximum Time* 1 min
Traditional Process Time iOffice Process Time
Export AutoCAD data into Excel 5 mins No process 0 min
Build necessary reporting queries 5 mins No process 0 min
Run report 1 min Run report 1 min

Assumptions:

  • Utilize AutoCAD

ABOUT THE AUTHOR

Elizabeth Dukes

Elizabeth Dukes' pieces highlight the valuable role of the real estate and facility managers play in their organizations. Prior to iOFFICE, Elizabeth was in sales for large facility and office service outsourcing firm.

Capterra Ratings: ★★★★★ 4.5/5