Facilities Managers are constantly tasked with monitoring work progress and considering how to improve efficiency of procedures to yield better results, both for their clients and their own team. In bygone office configurations, this meant much more hands on monitoring and data gathering, based primarily on manual applications. Time consuming, inefficient and often incomplete, the system had to improve, especially considering the expansion of office sizes and work locations. Technology was the perfect answer to the question of how. But, that was just opening the door to the myriad of possibilities for utilizing this almost infinitely configurable new resource. Sometimes having too many choices is worse than having too few.
The need for matching the tool to the job is especially critical when considering a tool which works with thousands of employees, can be used in almost any location, and is connected to vast resources for data collection and management. Integrated Workspace Management Systems are incredibly useful, but often questions about the practical applications become the biggest obstacles for increased usage. Therefore, it is important to illustrate some of the more useful applications and why so many FM professionals have decided for an IWMS for their organization.
Infographic: What's Driving Facilities Managers Need for IWMS Tools?
Facilities Management is all about getting the most out of what you have. Asset utilization, including space, equipment and even personnel, is key to improved results. Below are some of the more utilized features, within an IWMS, which assist in daily office procedures.
- Time Management - Being able to get the most out of the day has always been top priority for efficient work.
- Real Time Data - Information directly related to the here and now or cross referenced with past figures.
- Automated Processes - Efficiency in progress often comes from finding a solution in process. Technological automation seeks to expedite all processes.
- Customer Service - Never forget the need for a positive customer experience. The happier the troops are, the better they march.
- Connectivity - By having all users and systems connected, work flow becomes an organic process, in which connected parties share, advise and delegate with ease.
The bottom line is, the success of a company or organization rests in the abilities to work fast and efficient, yet thoroughly, so no small detail is overlooked. Be it customer service, data management and retrieval or the ability to make appropriate changes, backed by real time information, IWMS is the multi-faceted tool to take these operations and more to the next level. These are just some of the wider ranging and most often utilized features. Of course, there is an ever-expanding range of options for what it can do. For more in-depth analysis and data on current applications, refer to the iOffice infographic, What's Driving Facilities Managers Need for IWMS Tools?