HEADQUARTERS Nashville, Tennessee
As the most user-friendly IWMS in the market, the healthcare enterprise’s staff enjoys using iOFFICE’s intuitive interface. Because iOFFICE is a cloud-based, SaaS platform, implementation is straightforward and requires no additional IT involvement."
Every year, one of the nation's first hospital systems and the leading provider of healthcare services in the country invests $1.5 billion in facilities management (FM). This sum is used to keep 165 hospitals and 115 free-standing surgery centers technologically up to date as well as ensure the highest productivity of the healthcare company’s approximately 204,000 employees, located in 20 states and England. In the dynamic healthcare industry, the organization must be able to quickly add services and workspaces where needed.
The healthcare enterprise had always been dedicated to expanding their facilities, but their standard process was inefficient and ineffective.
Before implementing iOFFICE, the healthcare organization was partnered with a drawing management company that would come to their offices once a year to map their facilities for move and space management purposes—a process that took six weeks. Often, the latest drawings they provided were inaccessible, and sometimes they were ignored altogether.
The healthcare enterprise’s space consultant and FM team worked for 18 months to renovate and rebrand the workplace, but ultimately, the drawing management company couldn’t keep up with the healthcare organization’s expansion.
The healthcare enterprise needed a platform that could grow with them. They searched for a solution that could manage moves and changes without the need to constantly update architectural drawings or floor plans. They wanted a dynamic software that could provide an accurate depiction of the space in real time, while producing reports on the facility’s ever-evolving footprint.
After performing extensive research on several IWMS solutions including Indus Systems, Archibus, FM Systems and iOFFICE, the healthcare company determined iOFFICE was the most cost-effective and flexible platform. And its unique space planning module was the only one capable of meeting their needs.
“THANKS TO iOFFICE, THE WAY WE UTILIZE SPACE HAS CHANGED DRAMATICALLY. WE’VE SEEN GREAT IMPROVEMENT IN OUR WORKSPACE AND WITHIN OUR TEAM. OUR VP OF FACILITIES MANAGEMENT HOLDS A STRATEGIC SEAT AT THE TABLE WITH C-SUITE EXECUTIVES. HE CAN NOW EFFECTIVELY CONTRIBUTE TO IMPORTANT PLANNING CONVERSATIONS, THANKS TO ADVANCED REPORTING AND ANALYTICS FEATURES WITHIN iOFFICE. SIMPLY STATED, WE WOULDN’T HAVE BEEN ABLE TO DO IT WITHOUT iOFFICE. IT’S AN INTUITIVE PLATFORM AND I WOULD RECOMMEND IT TO OTHERS WHO NEED A SERIOUS WORKPLACE MANAGEMENT TOOL.”
As the most user-friendly IWMS in the market, the healthcare enterprise’s staff enjoys using iOFFICE’s intuitive interface. Because iOFFICE is a cloud-based, SaaS platform, implementation is straightforward and requires no additional IT involvement.
The greatest benefit the healthcare company has found in working with iOFFICE is the ability to ease growing pains, especially around stressful moves.
In the next year, the healthcare organization plans to expand its use of the reporting function in order to play a larger role in identifying areas for growth. They also plan to link iOFFICE to their HR tool so that they can quickly onboard new hires and allocate their workspace seamlessly.