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  • ACCOUNT MANAGER

     The Account Manager is responsible for developing and owning the customer relationship and for growth within the existing accounts. The Account Manager is a trusted advisor and subject matter expert in the field of digital workplace.

    RESPONSIBILITIES

    Responsible for all existing client base activities, including but not limited to:

    • Align information technology planning and scoping with customer’s business strategy.
    • Assist customers and internal project teams in the development of expected customer solutions.
    • Contribute to the development of customer business cases.
    • Develop innovative approaches to satisfy customer needs.
    • Develop strategic plans based on realistic approaches, budgets, and timelines.
    • Establish and grow strategic networks both internal of customer and within overall market area.
    • Facilitate knowledge transfer session with customers on a routine and frequent basis.
    • Initiate new solution and strategy facilitation sessions with customer Executives and Sr. Management.
    • Partner with internal Marketing & Communication as to highlight functionalities, services, and solutions.
    • Provide leadership both internally and externally.
    • Serve as escalation point with customers and assist in win-win outcome strategies.
    • Advise internal management on strategic challenges and proactive enhancements/recommendations.
    • Contribute to successful execution of conferences/tradeshows such as Annual User Meeting, IFMA, and CoreNet.
    • Create, define, and point out new solution and technology opportunities.
    • Help develop internal management plans and strategies (annually).
    • Manage internal resources, budget and people, as to ensure the successful delivery of service and solution projects.
    • Provide product demonstrations and project oversight.

     TO APPLY

     Apply to become an Account Manager for iOFFICE by sending your resume to blynch@iOFFICECORP.com.