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ACCOUNT MANAGER

 The Account Manager is responsible for developing and owning the customer relationship and for growth within the existing accounts. The Account Manager is a trusted advisor and subject matter expert in the field of digital workplace.

RESPONSIBILITIES

Responsible for all existing client base activities, including but not limited to:

  • Align information technology planning and scoping with customer’s business strategy.
  • Assist customers and internal project teams in the development of expected customer solutions.
  • Contribute to the development of customer business cases.
  • Develop innovative approaches to satisfy customer needs.
  • Develop strategic plans based on realistic approaches, budgets, and timelines.
  • Establish and grow strategic networks both internal of customer and within overall market area.
  • Facilitate knowledge transfer session with customers on a routine and frequent basis.
  • Initiate new solution and strategy facilitation sessions with customer Executives and Sr. Management.
  • Partner with internal Marketing & Communication as to highlight functionalities, services, and solutions.
  • Provide leadership both internally and externally.
  • Serve as escalation point with customers and assist in win-win outcome strategies.
  • Advise internal management on strategic challenges and proactive enhancements/recommendations.
  • Contribute to successful execution of conferences/tradeshows such as Annual User Meeting, IFMA, and CoreNet.
  • Create, define, and point out new solution and technology opportunities.
  • Help develop internal management plans and strategies (annually).
  • Manage internal resources, budget and people, as to ensure the successful delivery of service and solution projects.
  • Provide product demonstrations and project oversight.

 TO APPLY

 Apply to become an Account Manager for iOFFICE by sending your resume to blynch@iOFFICECORP.com.