EPTURA ENGAGE > HOSPITALITY & SERVICES

Deliver great hospitality and services

Coordinate all meeting and event needs from one platform

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Seamless hospitality from booking to arrival

Spend less time managing catering, AV, and visitor arrangements. Eptura Engage keeps everything organized so your team can focus on delivering world-class hospitality.

Plan every detail

Streamline every requirement

Quickly book rooms, and the services, and invite attendees–including external guests–directly from outlook. Bookings and meeting details sync automatically with Eptura Engage, helping teams plan efficiently.

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Coordinate every touchpoint

Keep everyone aligned

Get a high-level view of all meetings and service tasks. Hospitality teams and service providers can track progress through the Booking grid and Vendor dashboard, ensuring meetings and events run like clockwork.

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Impress every guest

Deliver flawless experiences

Give visitors and clients a positive impression with well-managed hospitality. Guests enjoy a smooth experience from arrival to departure while hosts stay focused on the meeting.

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Say goodbye to a disjointed workplace experience

Stop juggling emails or switching between systems. Eptura Engage unifies spaces, services, vendors, and visitor management in a single platform.

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One-click join

Book video-enabled rooms from Outlook, and Eptura Engage automatically includes the room’s video set-up. Start hybrid Teams or Zoom meetings with a single click for a smooth, seamless experience for all attendees.

Catering and equipment

Request catering, AV, and room set-up when booking a space. Specify quantities, dietary needs, and equipment so your hospitality and tech teams are ready in advance.

Booking grid

See every aspect of every meeting in a single grid. Check room status, view and schedule associated services, and keep on top of who, what, where, and when, for flawless meeting delivery.

Vendor dashboard

Give service providers a dedicated dashboard to manage their assigned tasks. Vendors can track requests, update statuses, and deliver services on time with complete clarity.

Visitor management

Send invitations with unique QR codes, generate visitor badges, and notify hosts of their arrival, ensuring every guest arrives smoothly and securely for their meeting, with our visitor management integration.

Event management

Group multiple room bookings and services into a single event. Generate Banquet Event Orders to keep teams aligned and in control.

Being able to book the space you need, with all the equipment you require, in one platform is a game changer.
-Facilities Management Coordinator

 

I like the ease of booking resources in one place. We’ve been using Eptura Engage for four years, and overall, the product has been very helpful in managing room resource.
-Security Support Analyst

Learn more about hospitality & services with Eptura Engage

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Frequently asked questions

  • Does Eptura Engage integrate with third party catering providers?

    Yes. Eptura Engage supports vendor management, including catering, AV, room setup, and other services. Service providers’ details can be added to the system, and when users make room bookings, they can request these services. Front-of-house or vendor teams can manage and fulfil them through a dedicated vendor dashboard. 

  • How does Eptura Engage ensure rooms are ready between meetings?

    Administrators can set buffer periods, called set-up and clean-down times, for meeting spaces in Eptura Engage. These times are automatically applied to bookings, reserving the room before and after each meeting so teams have dedicated time for preparation of catering, equipment, supplies, and reset. This ensures every space is ready for your next meeting.

  • Does Eptura Engage support visitor management?

    Eptura Engage and Eptura Visitor work together as part of Eptura’s unified platform, enabling organizations to manage visitor preregistration alongside employee workflows. Calendar invitations can be extended to visitors, triggering an automated pre-registration workflow, including the ability to e-sign NDAs, upload ID and answer custom questions. Visitors can receive Wi-Fi credentials, and hosts are automatically notified on their arrival. All check-ins are tracked in a digital logbook for real-time visibility and helping manage building security and safety.

  • Does Eptura integrate with access control systems?

    Yes. Eptura Visitor integrates with an extensive list of leading access control providers, including CCure, Brivo, LenelS2, and many more, enabling seamless visitor check-ins and security workflows.