Kay Sargent, ASID, IIDA, CID, LEED® AP, MCR.w is a senior principal and director of HOK’s WorkPlace practice and a co-founder of the Workplace Evolutionaries community at IFMA. In May 2018, Mike Petrusky joined Kay at the HOK offices in Washington, D.C. to host a live webinar event where they discussed “The Big Shifts” in the workplace of today that will impact the worker of the future. Kay shared her presentation summarizing the key trends in the marketplace and then answered questions from the live online audience. Mike and Kay talked about artificial intelligence, the evolution of workspace design, elevating workplace experiences, and they emphasized the essential role of human beings in the workplace of the future. This is a fast-moving, condensed conversation that will inspire and encourage you to be a workplace innovator in your organization!