Chris Moriarty is Director of Insight and Engagement at the Institute of Workplace and Facilities Management. He is responsible for the research, policy, marketing, sales and engagement functions at IWFM where he focuses on creating thought leadership and tools to support workplace and facilities management professions as well as putting in place the strategies to better engage with the wider community. Mike Petrusky asks Chris about what he has called "The Workplace Opportunity" for the global facility management industry and they explore practical ways to elevate the profession by taking advantage of key trends in the marketplace. Mike and Chris agree that workplace leaders are uniquely qualified to lead the way as organizations seek to impact employee experience using the latest technologies and strategies. Fresh off of their appearances on stage in Dublin during EFMC 2019, Mike and Chris share stories about FM industry conferences, marketing influences, and the music that inspires them!