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The Big Easy


MAY 15-16, 2019 New orleans, Louisiana

Get Jazzed About Your Workspace

Join us in The Big Easy May 15-16 for an opportunity to learn, laugh, and laissez les bons temps rouler with some of the leaders in facility management and workplace strategy.

We have an exciting schedule filled with noteworthy speakers, hands-on training, breakout sessions, and lots of fun. Don’t miss out on this chance to become workplace champion on the bayou!

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2019 agenda

  • 7:45 AM Registration Opens
  • 7:45 AM – 8:30 AM Continental Breakfast
  • 8:30 AM – 8:45 AM Opening
  • 8:45 AM – 9:15 AM Welcome by Mark Peterson
  • 9:15 AM – 10:15 AM AI and The Human Experience by Kay Sargent, HOK
  • 10:15 AM – 10:45 AM Break
  • 10:45 AM – 12:00 PM Day in the Life Performance
  • 12:00 PM – 1:00 PM Lunch
  • 1:00 PM - 1:30 PM What’s Your Utilization IQ? by Todd Hutton, JLL
  • 1:30 PM - 2:00 PM People Count and Beyond - How AI-Powered Vision Sensors are Powering the Future of Work by Kanav Dhir, VergeSense
  • 2:00 PM – 5:00 PM
    Breakout Sessions (Rotating)
  • 6:30 PM – 9:00 PM Shrimp Boil & Jazz Quintet
  • 7:45 AM Registration Opens
  • 7:45 AM – 8:30 AM Continental Breakfast
  • 8:30 AM – 8:45 AM Opening
  • 8:45 AM – 9:45 AM The Employee Productivity Equation: How Much Does It Impact Your Bottom Line? by Kate Lister, Global Workplace Analytics
  • 9:45 AM – 10:00 AM Customer Awards
  • 10:00 AM – 10:30 AM Break
  • 10:30 AM – 11:45 AM Product Roadmap by Kenton Gray & Missy Bolino
  • 11:45 AM – 12:00 PM Video Montage
  • 12:00 PM – 1:00 PM Lunch
  • 1:00 PM – 3:00 PM
    Breakout Sessions (Rotating)


Mark Peterson

President & CEO, iOFFICE

Mark has been a champion of digital workplace solutions since the start of his career, and has motivated many companies to take a leap in the right direction by embracing cloud technologies that enhance the employee experience. He recently served as Vice President of Building and Asset Operations for IBM, where he brought their technology to market and guided clients through applying that technology to their workplace. Prior to IBM, Mark was part of the executive team at Tririga, where he played an integral role in developing the former startup into the key IWMS player it is today.

Kay Sargent

Senior Principal and Director, HOK

Kay Sargent, ASID, IIDA, CID, LEED AP, MCR.w, WELL AP, is a senior principal and director of HOK’s WorkPlace practice. Based in Washington, D.C., she leads diverse project teams that solve clients’ business and organizational challenges related to real estate business process, strategic planning, workplace strategy and change management. 


Elizabeth Dukes

Co-Founder, iOFFICE

Elizabeth Dukes has provided innovative facilities management solutions to hundreds of Fortune 1000 corporations since 1989 and focuses on marketing, sales, customer solution implementation and ongoing customer satisfaction. She is responsible for building partnerships and business relationships, communicating company solutions, expanding the team and advising the CEO and senior leadership team on business issues.

Todd Hutton

Executive Director, JLL

Todd leads a team within Digital Advisory focused on providing CRE technology solutions to our existing and growing client base.

Digital Solutions, as part of JLL Corporate Solutions, helps our clients deploy and optimize the use of Real Estate and Facilities Management (RE/FM) technology and data to drive measurable business results. Taking a business partner and trusted advisor approach, we deliver the strategic insights, functional depth and technical aptitude to ensure our client’s success.

The Corporate Solutions business provides real estate and workplace strategy, services and technology to corporate and public institutions globally. We provide a holistic approach to managing activities across the entire real estate life cycle (Portfolio, Capital and Operations). In addition, we ensure the technology, data and analytics drive business insights and decisions for our clients and the industry. Our goal is to enable our clients’ businesses and drive value for their enterprises.

Kanav Dhir

Senior Product Manager, VergeSense

Kanav Dhir currently serves as Senior Product Manager at VergeSense. His focus is to own and drive the product vision and execution for VergeSense's current and future software and hardware products. Previously, Kanav spent several years at GE where he helped found an Industrial AI and Robotics venture spun out of GE Ventures. Kanav also spent time leading several products at Current by GE in the smart lighting and smart building industry. Kanav is a graduate of Boston University, where he studied Computer Engineering.


Kenton Gray


A talented developer, Kenton has written much of the underlying platform that makes the iOFFICE portal work. When a new module is created or there is a major update, Kenton is the one who envisions the project and designs it from scratch. Before iOFFICE, Kenton worked extensively on award-winning applications, design and user experiences for companies including Capital Records, BHP Billiton, the City of Houston.

Missy Bolino

VP of Product Strategy, iOFFICE

As the VP of Product Strategy, Missy Bolino works directly with the executive and development teams to create iOFFICE’s product strategy.  Even more importantly, Missy is the voice of the customer within the product team, heading iOFFICE’s customer advisory initiatives. She is dedicated to building the product roadmap in concert with customer’s needs today and anticipating their needs in the future. Customers trust Missy based on her two decades of work in solving the biggest challenges around innovating the workplace, because Missy has been the customer. Simply put, she knows what works and what doesn’t.

Kate Lister

President, Global Workplace Analytics
Kate is a highly regarded speaker, writer, and thought leader on the future of work. She is president of Global Workplace Analytics, a research-based consulting organization that helps employers and communities create and communicate the people, planet, and profit business case for workplace flexibility, mobile work, telecommuting, activity-based working, hoteling, well-being, and more.

Mike Petrusky

Host of The Workplace Innovator Podcast

Mike is a dynamic speaker, podcaster, and seasoned marketer who is passionate about sharing iOFFICE’s unique brand of thought leadership to CRE, FM and IT leaders in the digital workplace. Mike has inspired industry professionals with his focus on shared human experiences and workplace connections at IFMA, CoreNet, and other industry gatherings.

Breakout speakers

Jeffrey Mackay

Senior Director of Global Operations, Vertex Pharmaceuticals
Jeff is a Senior Director in the Global Operations group at Vertex Pharmaceuticals in Boston, MA. In his role he oversees the facility and laboratory operations of Vertex’s 1.1M SQFT Headquarters in Boston’s Seaport District. In addition to his operational role at the Headquarters Jeff oversees several continuous improvement initiatives for the Global Operations, many of which focus on how technology can optimize operations as well improve the overall workplace experience. Prior to Vertex, Jeff worked as a consultant for Real Estate and FM functions across the Pharmaceutical, Healthcare and Higher Education sectors. His clients included Johnson and Johnson, Genentech, Kaiser Permanente and Unilever. Jeff has also held leadership roles in FM and Real Estate for Pfizer, Medtronic and AIG. Jeff holds a B.A from Brandeis University and a MBA from Suffolk University. He has earned the Facilities Management Professional designation from IFMA as well as a Six Sigma Greenbelt

William Martin

Senior Director of Real Estate and Facilities, Health Management Systems, Inc.
William Martin, CFM, MCRw, is a senior director of real estate and facilities at Health Management Systems, Inc. Based in Irving, TX, William is leading change within his organization to support and even drive cultural change within the company. William brings over 20 years’ experience in workplace delivery and is continuing to seek ways to innovate the corporate office to better meet the needs of the business of the future.

Holly Hindmarsh

Consultant, Workplace Services, Buildingi
Holly has over 20 years of computer-aided drafting and design (CAD) experience. She has a working knowledge of numerous IWMS software applications, as well as various industry standards referenced in space and workplace management. Holly has experience with strategic and tactical occupancy and space planning, move planning and coordination, and the data maintenance and quality assurance in organization reporting and changes. She is focused on occupancy data analysis and reporting together with realistic action plans to help keep up with the pace of change for her clients.

Elizabeth Redmond

CEO & Co-Founder, CoWorkr, Inc.
Elizabeth is CEO and cofounder of CoWorkr. With a background in sustainable product design & life cycle analysis, she brings a unique perspective to the workplace game. Prior to CoWorkr, Elizabeth ran a technology consulting firm focused on energy harvesting- a technology that could power micro electronics from ambient or kinetic energy. This work took her around the world working for governments and corporations. At CoWorkr, her passion is around building efficiency and reducing daily friction in the office. In her spare time, she likes to get outside for a run, ski, or hike and get inside for dance class.

Vik Bangia

CEO and Founder, Verum Consulting, LLC
Vik Bangia is the CEO and founder of Verum Consulting, LLC., a Minneapolis-based Corporate Real Estate strategic advisory firm that serves clients worldwide. He has a 25+ year background in corporate real estate, real estate outsourcing best practices, strategic planning and workflow and process improvement. Vik led the corporate real estate function at Fortune 500 firms Unocal Corporation and Ameriprise Financial and has held senior leadership positions at real estate firms such as Realogy, CresaPartners, United Properties/Northmarq, Struxicon.com, and CBRE.

Angela Burkett

Director of Customer Success, iOFFICE
As the Director of Customer Success, Angela Burkett is dedicated to one thing: ensuring that every iOFFICE customer has a rewarding experience with the platform. Angela starts by owning the outcome. At iOFFICE, she has developed a comprehensive training program and works closely with internal Knowledge Management and Customer Service Support teams to constantly enhance the customer experience. With each upgrade and new feature added to the iOFFICE Platform, HUMMINGBIRD and new partners within the iOFFICE Marketplace, Angela makes certain that customers are aware of changes and massive opportunities to constantly enhance their employee and workplace experiences.

Rebecca Symmank

Enterprise Sales Engineer, iOFFICE

As a former customer, Rebecca truly has seen both sides of the coin. When she first joined the iOFFICE team, she was responsible for guiding customers through the process of integrating our IWMS system into daily operations. Rebecca is skilled at building relationships with our customers in an effort to help facilities personnel solve the challenges of managing the ever-changing modern work environment.  

Rebecca is a proud University of Texas Longhorn graduate, hook 'em!  She enjoys screwball comedies from the 1930s and 40s especially if they feature the tailored fashions of the era a la Katharine Hepburn.  She enjoys long distance running, exploring new cultures and anything that makes her laugh.

James Dunn


CFO Jim Dunn comes to iOFFICE with an extensive background in finance. As a lawyer and CPA, he has worked across a variety of global industries including software, telecom, healthcare and manufacturing, giving him deep operational insights into a myriad of business and financial models.

Jim has guided startups and large enterprises through mergers and acquisitions, public and private fundraising events and even two IPOs. His breadth of expertise includes financial operations, HR compliance and IT systems. Jim is also an experienced cost accountant, understanding how to leverage a company’s best assets and balance sheet to ensure their long-term success. At iOFFICE, he’s responsible for creating the strategic financial plan for the company’s organic and acquisitional growth.

Yitsy Montano

Campus Programs Manager, Ultimate Software
Yitsy Montano is a Campus Programs Manager at Ultimate Software in Weston, FL. Growing up, her father was an engineer, which sparked an early interest in computers and technology. She began her career working in help desk answering phones and quickly became a system administrator. In 2012 she joined Sabadell United Bank where she pioneered a brand new role in disaster recovery and business continuity. Yitsy joined Ultimate Software in 2016 to help with business continuity and recently took on a new role as Campus Programs Manager. She is energetic and optimistic and especially passionate about process improvement, innovation, and technology. She is originally from Havana, Cuba and in her free time enjoys crafting, gardening, and helping the environment.

George Banos

Account Manager, iOFFICE

George Banos, joined iOFFICE in 2010 and specializes in solving workplace management challenges and improving facility operations by engaging with clients from discovery to implementation. Before joining iOFFICE, George led project teams delivering multi-phased healthcare and commercial construction projects from design to occupancy at SpawMaxwell Company and Balfour Beatty PLC. Additionally, George served as Associate Professor at University of Houston College of Technology in the Construction Management department.

George graduated from Louisiana State University with a BS in Construction Management from the College of Engineering. When he's not working hard for our clients, George enjoys mountain biking, brewing craft beer, and polishing-up on his guitar playing. He also enjoys spending time with his wife and young daughter.



Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.


JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 90,000 as of December 31, 2018. 



VergeSense is a Y-Combinator backed, provider of an AI-Powered Sensor-as-a-Service platform for commercial real estate. Headquartered in San Francisco, the VergeSense platform creates a sphere of intelligence within properties to unlock the data-driven office and provide real estate investors, property managers, and workplace tenants increased asset value and a more productive workplace. Cost-effective VergeSense sensors can be installed in minutes and the platform gives actionable insights and AI-powered recommendations to building managers through an easy to use dashboard. The more data the sensor-as-a-system collects the smarter it gets and sensors automatically learn to detect new types of events on the go. 



Buildingi is a leader in productivity and collaboration solutions. Our solutions focus on three core areas of a company’s most valuable business resources – their people, property, and ideas.  Our areas of expertise include Workplace Transformation, Strategic Occupancy Planning, Systems Integration, Facilities Records Management, and IWMS Consulting, Implementation, and Post-Implementation Services.
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CoWorkr is a Workplace Analytics company that collects utilization data through it’s matchbook-sized sensor that lasts 5+ years on a coin cell battery. Unlock a new workplace experience by showing staff real-time data on seat & room availability, while leveraging detailed analytics for future planning.

Verum Consulting

Verum Consulting is a Minneapolis-based Corporate Real Estate Strategy & Operations firm that provides advisory, management consulting, and corporate training and development services.
Nopsi Hotel


317 Baronne Street New Orleans, LA 70112

make your reservation

The preferred rate at the NOPSI Hotel is $185/night. To book your reservation, call (844) 439-1463 and mention to the iOFFICE room block.

Rooms are based on availability and are 100% refundable as long as you cancel by May 7th.



MAY 15-16, 2019 New orleans, Louisiana

Get Jazzed About
Your Workspace