25 Mind-Blowing Facility Management Statistics You Need to Know in 2020

by Tiffany Bloodworth Rivers on November 29, 2018
The Next Generation of IWMS: iXMS

The workplace is changing fast, and these facility management statistics prove it.

We know how much facility managers and workplace leaders love data, so we’ve compiled some the most surprising stats you should know going into the new year.

Bookmark this page for future reference—there’s a good chance you’ll need it later!

25 Facility Management Statistics

Agile Work Environment Statistics

1. The number of U.S. employers offering flexible workplace options has grown by 40 percent in the past five years.

2. As many as 30-40 percent of all U.S. workers today are contingent.

3. Seventy-seven percent of workplaces in the U.S. use a combination of an open office and private, individual offices or a solely open office environment.

4. Half of U.S. employees currently hold a job that is compatible with at least part-time remote work.

5. Around 80-90 percent of U.S. professionals say they would like the ability to work remotely at least part-time.

6. By allowing employees to work from home even half the time, the average company would save about $11,000 per person annually.

7. Forty-four percent of companies offer a flexible work structure, such as allowing employees to choose when and where they work.

8. The flexibility to make choices about where and how they work has a major impact on employee engagement, with 88 percent of highly engaged employees saying they can move around the workplace easily and choose where to work within the office based on what they’re doing.

9. Forty percent of U.S. employees rate themselves as “engaged” and “satisfied” or “highly engaged” and “highly satisfied” with their workplace, placing them among the most engaged and most satisfied professionals in the world.

10. Fifty-two percent of corporate executives say they plan to implement some level of unassigned seating in the workplace within the next three years. 

11. Fifty-one percent of all CRE leaders anticipate implementing a shared workplace model (such as a serviced office, coworking space, innovation center, or business incubator) in the next year.

12. By 2020, available office space will decrease by 17 percent and there will be 15 percent fewer desks per employee, according to market research company Frost & Sullivan. 

13. CBRE’s Healthy Offices Research team found that promoting a healthy work environment with plants, circadian lighting and opportunities to meditate and exercise improved work performance by 22 percent.

Workplace Technology Statistics

14. Fifty-nine percent of executives plan to introduce mobile employee experience apps to help employees navigate an agile work environment.

15. Forty-eight percent of senior corporate real estate (CRE) executives utilize technology to capture more accurate data to support their business objectives.

16. Globally, 54 percent of employees have the option to bring their own device to work.

17. Millennials, the first “digital native” generation, will make up 75 percent of the workforce by 2030.

18. Fifty-eight percent of employees at “technology laggard” companies have negative feelings towards their employers.

19. Nearly a third of non-IT-supported software downloads were the result of an employee needing an up-to-date tool the company didn’t provide or for which the company didn’t offer a comparable alternative.

20. The shortcomings of employer-provided smartphones has resulted in 43 percent of employees using their personal devices for work, which makes the company more vulnerable to security risks.

21. Despite the fact there are now more mobile devices in use than people on the planet, employers supply fixed technology solutions over mobile solutions at a ratio of 2:1. Over 80 percent of global employees are given a desktop computer and landline phone, but only 39 percent receive an employer-provided smartphone or laptop.

Smart Buildings and IoT Sensors

22. Building connectivity is expected to add more than $25 billion to the building-controls market by 2025.

23. Honeywell evaluated 500 buildings in seven U.S. cities and rated them on three key categories that define smart buildings: green, safe and productive. On a scale of 1 to 100, the average smart building score is 35. 

24. Deployment of IoT sensor technology in corporate real estate is expected to grow by 79 percent between 2015 and 2020. 

25. Using sensor technology to monitor energy usage in office buildings can reduce energy costs by as much as 20 percent.

Impressive, right?

If you’re considering updating your workplace design or your workplace technology in the new year, having these facility management statistics on hand will make it easier to justify those changes. These statistics can also give you a glimpse into the workplace of the future so you can prepare for what’s next, whatever it may be.

The Steelcase Global Report, Steelcase Inc., 2016

• The Future of Facility Management, Frost & Sullivan, 2016

The New Digital Workplace Divide, Unisys, 2018

Telecommuting Trend Data, GlobalWorkplaceAnalytics.com, 2018, 

2018 Americas Occupier Survey Report, 2018, CBRE Group Inc.

Digital Workplace and Culture: How Digital Technologies Are Changing the Workplace and How Enterprises Can Adapt and Evolve, Deloitte

Smart Buildings: How IoT Technology Aims to Add Value for Real Estate Companies, Deloitte, 2016

• The Internet of Things: Mapping The Value Beyond the Hype: McKinsey Global Institute


Tiffany Bloodworth Rivers

Tiffany covers leadership and marketing topics and enjoys learning about how technology shapes our industry. Before iOFFICE, she worked in local news but don't hold that against her.

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