What do workers want from their offices?
The modern workplace is rapidly evolving. As technology improves over time and employees become more versatile and mobile, companies are forced to adapt to the changes in their workforces. People are no longer content to sit at a desk and chug away at their traditional responsibilities. They want more options to achieve greater results – and for managers who work every day to maintain facilities, this means more effort is required to keep employees happy.
What is it, exactly, that workers today want? There are many answers to that question. Steelcase recently conducted a series of workplace surveys in an effort to find them all. The firm found that people’s needs vary wildly across a multitude of industries, but some general principles hold true – people want mobility, access and the power to complete a myriad of tasks.
“Work is more mobile and global than ever before, and happens around the clock,” the report said. “While some organizations have wondered if they even need a physical workplace anymore, forward-thinking companies have found that people need places that bring them together with other people and with their information.”
Steelcase surveyed over 265 organizations. Here are a few things they found today’s employees to hold in high regard.
Efficient use of time
Steelcase found that the average employee loses 86 minutes of productivity each day. There are some factors that drive this number even higher – for a worker not satisfied with his or her physical environment, it’s closer to 91 minutes. For someone not happy with access to tools and spaces, it’s 92 minutes. For someone having trouble engaging, it’s 98. Time is a worker’s most valuable resource, but all too often, it goes to waste.
There are many reasons why an employee might lose time. Some common ones include rummaging through filing cabinets, traveling from place to place, organizing meetings with co-workers and having trouble with technology. By far the most prevalent reason, though, is distraction. When people are unable to focus at work, their time goes down the drain.
Facilities management is a difficult endeavor because employees have so many disparate needs. Today’s managers must do everything they can to keep all workers happy.