SUCCESS STORY

After the addition of their latest 400-person office building in 2016, the Organic Valley team decided it was time to get serious about identifying a comprehensive integrate workplace management system (IWMS) and employee experience solution that would help them fix the problems they were facing.

Whenever Organic Valley’s workplace services team wanted to explore a potential move scenario, they would have to physically move sticky notes on a board to track their space. Although they used Microsoft Visio to manage their facility floor plan drawings, the software didn’t have a way to visualize proposed changes. In addition, they had no reliable way to track cost or completion metrics for service requests.

The Organic Valley team had been looking for several years and reviewed many options before choosing iOFFICE. They were drawn to iOFFICE because of its SaaS architecture and competitive pricing.

IMPLEMENTATION

• The Organic Valley team decided on five modules within the iOFFICE platform: Space, Move, Service Request, Asset and Reservations.
• They found the technology easy to learn and the interface amazingly intuitive.

RESULTS

Employees have embraced the ability to submit service requests through the iOFFICE interface, and request response times have improved. There’s significantly less manual data entry required to track the requests as well.

The cooperative’s Facilities Manager takes advantage of the tracking capabilities to create robust reports on service requests and team productivity. This visibility ensures accurate record-keeping, accountability and efficient allocation of resources, labor and budget.