As an innovative, global company, SPX FLOW has a large operation, workforce and workplace to manage. Without FM software, workforce engagement and useful data analysis and reporting, it needed a solution that would help improve efficiency.
Tickets are tracked for time and cost, and employee satisfaction around service requests is now at 93 percent."
The seven-person facilities management division lacked the software and support needed to improve efficiency.
SPX FLOW selected iOFFICE’s IWMS to help with space management, service request and work order management, asset management and move management.
With better communication and improved employee satisfaction, SPX FLOW is saving time and money.
The facilities management division hopes to expand its data-reporting program to include benchmarking and KPIs that specifically relate to current goals and future plans.
Based in Charlotte, North Carolina, SPX FLOW is a global, multi-industry manufacturing leader with approximately $2.5 billion in annual revenue, operations in more than 35 countries and move than 8,000 employees. The company’s highly specialized engineered products and innovative technologies are helping to meet rising global demand for electricity and processed foods and beverages, particularly in emerging markets. The international corporate headquarters in North Carolina includes nine floors, a four-level parking garage, a fitness center, full food services operations and is a LEED-certified facility consisting of 264,000 square feet.
SPX FLOW’s partnership with iOFFICE supports the overall goals and values of the business: to drive sustainable, profitable growth while improving the efficiency of their operations. In the seven-person FM division, challenges were deep and growing:
Joe Fisher, Corporate Facility Manager of SPX FLOW, Inc., has more than 15 years of experience in facilities management and believes that powerful FM software can bring an FM department from good to great. When he joined SPX FLOW as Corporate Facility Manager, his No. 1 condition for employment was to implement FM software. After comparing multiple solutions, he selected iOFFICE, the only 100 percent SaaS-based IWMS. This was critical, as the modular software allowed Fisher to deploy carefully only those products he needed for SPX FLOW, test them and grow the program.
“Joe Fisher plans on expanding the data-reporting program iOFFICE offers with benchmarks and KPIs that matter to SPX FLOW for today, and the future.”
iOFFICE has dramatically changed SPX FLOW’s facilities management methodologies. Joe Fisher and his team now easily capture data, track the flow of their processes and reduce time, costs and frustrations across the organization. iOFFICE has helped Joe to elevate the FM team as key advisors to the executive team in planning, reporting and communicating about the future of SPX Flow’s facilities and all the people they touch. Joe Fisher plans on expanding the data-reporting program iOFFICE offers with benchmarks and KPIs that matter to SPX Flow for today, and the future.