After implementing iOFFICE, Robinson saw his primary goal realized: the establishment of a comprehensive facilities and operations program that helped his team understand how the work they do helps Under Armour meet its mission. In addition, iOFFICE allowed Robinson’s team to prioritize their workload and automate many of their tasks as well as collect data and see the impact of their work.
On a broader scale, iOFFICE helped Under Armour achieve the following:
- A more enjoyable workplace. In 2014, the No. 4 complaint was lack of proximity to amenities. In 2016, the scores for “access to amenities” were off the charts.
- Increased collaboration. In 2014, teammates reported that they spent 10 to 40 percent of their time collaborating. However, two years later, 60 percent of teammates said they spend more than half their time consulting and teaming up with their colleagues.
- Comfortable workspaces. In 2014, “lack of daylight and views” was the No. 2 complaint behind temperature. In 2016, this was a non-issue.
Under Armour has worked hard to improve the look and feel of its offices, including better indoor environmental quality (cleanliness, humidity and temperature), additional collaborative workspaces and a more active workplace to reflect Under Armour values. The company has also created an upgraded onboarding process for new employees. iOFFICE enabled Robinson’s team to improve how they respond to the changing needs of his workforce now and into the future.
During the implementation of iOFFICE, Robinson discovered that onboarding a new software takes more time than he anticipated. While Robinson’s team originally had tried to tackle everything at once, they quickly learned the better practice is to roll things out in phases. Robinson also realized there needed to be a standard procedure for implementing new technology. Based on what he learned, Robinson developed a “Facility Activation” process that is used to help new Under Armour facilities smoothly integrate iOFFICE and other softwares and make the transition more painless.
Looking ahead, Under Armour is exploring the use of iBeacons, robotics and predictive maintenance technologies in their workplace and are working with iOFFICE to see how the IWMS provider can support these new ventures. With the help of the iOFFICE Marketplace, Under Armour is considering other technology partners that can help bring their mission to life.