Thinking About An Employee Experience App? Read This First
As more companies adopt workplace apps or employee experience apps, more variations are being introduced to the marketplace.
The term has become so broad it can mean almost anything, and it’s not always clear what it means.
Yet 59 percent of workplace leaders say they plan to add mobile apps that help employees better navigate the workplace and collaborate with each other.
If you’re among them, here’s what you need to know.
Employee Experience Apps Aren’t Just Productivity Apps
Workplace leaders seem to know what they’re looking for—but they might not know what to call it just yet.
The marketplace is still trying to figure that out, too. TechRepublic’s recent roundup of the 10 most popular workplace apps includes everything from communication tools like Slack and Google apps to project management apps like Asana—even marketing automation software like HubSpot.
There’s no doubt those apps enhance employee productivity and collaboration. We use many of them ourselves.
But the fact is, they’re not meant to help employees navigate the workplace or help them find and collaborate with colleagues. And that’s exactly what workplace leaders are looking for.
The Key To Employee Productivity Isn’t Just An App
Each new workplace app promises to enhance productivity, but the proliferation of all these apps can actually do the opposite, as technology reporter Simone Stolzoff wrote.
These statistics from communication and video conferencing platform RingCentral show just how much apps can hinder productivity:
- The average employee toggles between apps 10 times every hour
- That adds up to 1 hour a day and 32 days a year!
- Thirty-one percent of employees have lost their train of thought while navigating between apps
- It takes them 23 minutes to refocus on a task after being distracted
- Seventy percent of employees find it challenging to manage the volume of communications from apps
- Sixty-six percent want a single platform for all workplace communications
These days, minimizing workplace distractions is the fastest way to increase productivity. And the more you can streamline platforms and simplify communication, the better it is for everyone. That includes sharing important messages with employees, allowing them to connect with colleagues and giving them to access the resources they need.
What To Look For In An Employee Experience App
An employee experience app eliminates common hassles from employees’ day, such as reserving rooms and addressing maintenance issues.
To ensure you’re investing in the right one, look for an employee experience app with these features:
- Integration with your employee directory and HR software (to allow employees to find colleagues and assist new employees with onboarding)
- Integration with your workplace management software (IWMS)
- Integration with your facility maintenance software (so employees can easily make service requests)
- Integration with room reservation software (so employees can easily book rooms)
- Integration with mail management software (so they can be instantly notified of packages)
- Integration with visitor management software
- Ability to share important announcements (such as events, menu items and weather alerts)
- Ability to remember user preferences
- Ability to integrate with Slack (because who needs yet another notification to check?)
- Integration with IoT sensors if you use them in your workplace (or plan to)
- Integration with wayfinding and digital signage
Employees have clearly stated they’re looking for something that simplifies workplace communications and tasks, rather than adding to the chatter.
Before you invest in something that turns out to be just another distraction, make sure you know what challenges it will solve and how it will work with what you have already.
The Hummingbird EX app is the only employee experience app that helps employees navigate the workplace and integrates with your existing technology.
See how it can help your workplace work smarter. Request a demo today.