The Single Workplace Solution IT, HR & FM All Need

by Glenn Hicks on February 13, 2018

The success of a company isn’t built on individual departments. It’s a product of how different departments interact with one another on a day-to-day basis.

Consider their communication, for instance. Without the right workplace solution in place, different departments can struggle to relay information between one another. This can create roadblocks when it comes to collaboration, productivity and employee satisfaction.

The key is to find a workplace solution that streamlines communication in the workplace. With iOFFICE Hummingbird, you have a single workplace solution that delivers benefits to IT, HR & FM.

Why Choose iOFFICE Hummingbird As Your Workplace Solution

Ability to Connect with Existing Systems

Many companies have already invested in workplace solutions software like an integrated workplace management system (IWMS). The problem is that these legacy systems can often be outdated and difficult to use. 

With iOFFICE Hummingbird, you remove the hassle of having to replace these workplace solutions — a time-consuming and costly process. Instead, an employee-focused interface integrates with your existing workplace solution, whether it’s the iOFFICE IWMS or another software platform.

This allows each department to continue using their current systems to strategize and manage data, while making it easier for employees to connect with them when needed.

Streamlining Service Requests

On a given day, a department can receive any number of service requests. IT may learn that audio/visual equipment needs repaired, while the facility management team may be contacted about a missing asset.

Notifying the right departments of these requests can sometimes be a trying task. Employees may have trouble connecting with the point of contact, and once they do, they might not be able to gauge the progress of the request.

When an employee logs a request through Hummingbird, the appropriate workplace leaders promptly receive a notification. They can then coordinate together to ensure that requests are efficiently addressed, all while allowing employees to monitor the request’s status.

Real-Time Room Reservation and Wayfinding

We’ve all experienced the headache of an overbooked conference room — and then trying to quickly find a replacement. This is especially true in offices that utilize activity-based working, where employees move locations throughout the day.

The Hummingbird workplace solution simplifies this process. Employees have access to interactive floor plan displays (which can connect to digital signage kiosks or a wayfinding app) and the ability to book spaces in real time.

Since workplace leaders rely on meetings to collaborate and make business decisions, these tools are especially beneficial. They can be more productive and easily request any additional equipment they need to meet their needs. 

With conference room usage data collected, departments can gain insight into which spaces and technologies are preferred. As facility management and IT leverage this data to encourage workplace changes, employee satisfaction and engagement increases, delivering benefits to HR.

Ease of Accessibility

Greater flexibility in the workplace and the rise of activity-based workstations have prompted more employees to work from home. With this continuous movement, it’s important to have workplace solutions in place that support mobility.

That’s a characteristic you’ll find in Hummingbird. With this workplace solution, employees don’t have to be anchored to their desks to make requests or receive notifications. They have the option to access the resources they need from mobile devices, tablets and workspace kiosks as well.

For workplace leaders, this creates an optimized way for communicating with other departments. For instance, facility management can be quickly notified of new hires and begin preparing for their arrival — even while they are away from their desk.

Hummingbird Takes Your Workplace to New Heights

Communication across different departments doesn’t have to be difficult. iOFFICE Hummingbird is a workplace solution that streamlines collaboration amongst IT, facility management and HR to fuel greater productivity and overall efficiency.

Why wait to take your workplace to new heights? Request a free iOFFICE Hummingbird demo today.


Glenn Hicks

A member of the Business Development team, Glenn has years of experience with business process improvement on the Commercial Real Estate and Facilities Management sides.

Capterra Ratings: ★★★★★ 4.5/5